At DictaAI, customer experience and satisfaction are our top priorities. Our Privacy Policy is designed to clearly explain the collection, use, and protection of your information. Here is an overview of our key practices:
When you register on our website, we collect essential information such as your name, email address, phone number for verification purposes.
After registration, you may choose to provide additional profile information. While optional, this information enhances your experience with our interface and streamlines order placement. You can modify or delete your data anytime.
The information we collect helps us personalize your experience, improve customer service, and process transactions efficiently. Your data is strictly used for intended purposes and is never shared with third parties.
We employ robust security measures, including SSL encryption, to protect your personal information. Sensitive data is securely stored and accessible only by authorized personnel committed to confidentiality only for the purpose of providing service to you.
Your audio materials are used exclusively for transcription purposes and are only accessible to transcriptionists bound by confidentiality agreements and only when you request for human review services. After transcription, these materials are securely deleted from our systems as per a strict timeline. You have the option to log in and delete your transcripts any time.
You can access and edit your personal information at any time through your account, including updating your email and password.
With your consent, we use cookies to enhance functionality and gather analytical data to improve our services.
We do not sell or transfer your personal identifiable information except for providing our services as required or under legal obligations.
Our services are not directed at children under thirteen; we do not knowingly collect data from them. If such data is inadvertently collected, it is promptly deleted.
By using our site, you agree to our privacy practices outlined in this policy.
For further details or questions about our Privacy Policy, please contact us at info@dictaai.com. We are committed to protecting your privacy and ensuring the security of your personal information.
DictaAI reserves the right to update this Privacy Policy periodically to reflect changes in our practices or applicable laws and regulations. We encourage users to review this page regularly for the latest information regarding our privacy practices. In the event of any modifications to this Privacy Policy, we will post the updated version on this page, and the revised policy will be effective as of the date of posting. By continuing to access or use our services after the effective date, you consent to the revised Privacy Policy.
If you receive any communication from us other than automated emails regarding your transcripts or direct correspondence from management about your work, please contact support@dictaai.com to request removal from our mailing list. If you continue to receive solicitations or non-work-related emails after submitting an opt-out request, please notify us again at support@dictaai.com. We will promptly take appropriate measures to resolve the situation.
Correct or update your personal information as necessary, and/ or cease sending emails to your email address.
DictaAI may disclose personal information if required by applicable laws, regulations, or legal processes. Such disclosure may occur in good faith if it is necessary to comply with a court order, judicial proceeding, or other legal mandate served upon us. We may also disclose personal information to assert our legal rights or defend against legal claims.